Last updated: September 9, 2026
Shanghai Gubang Hengye New Materials Co., Ltd. operates yashachem.com. This notice explains how we handle information submitted through this business-to-business website.
Information we collect
When you send a product enquiry, we may receive your name, company, business email, phone or WhatsApp number, destination country and port, requested product, CAS number, grade, quantity, packaging, Incoterm, required date, requested documents and any additional requirements you provide. Our hosting and security systems may also process technical information such as IP address, browser type and server logs.
How we use information
We use this information to review and respond to enquiries, assess product and logistics requirements, maintain website security, prevent abuse and meet applicable legal obligations. The enquiry form sends the submitted details to our designated business mailbox; the form itself does not create a public account or product order.
Sharing and international processing
Information may be processed by service providers that support our website, hosting and business email, and may be disclosed when required by law. Because our customers and service providers may be located in different countries, information may be processed outside your country of residence. We do not sell personal information submitted through the enquiry form.
Retention and security
We retain enquiry information only as long as reasonably needed for communication, business records, dispute prevention and legal compliance. We use reasonable administrative and technical safeguards, but no online transmission or storage system can be guaranteed completely secure. Please do not submit passwords, payment-card details or unnecessary personal documents.
Your choices and rights
Depending on applicable law, you may request access to, correction of or deletion of your personal information. You may also withdraw consent where consent is the basis for processing, subject to legal record-keeping requirements.
Contact
To ask a privacy question or exercise a privacy right, use the Contact page and state that your message concerns privacy. We may update this notice when our practices or legal requirements change.